This is where you’ll find answers about World Mobile phone service, including plans, billing, coverage, eSIMs, device compatibility, and account support.
Other subscribers and experienced members share what has worked for them, so you can solve issues faster.
How to use this section
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Search first
Use the search bar or filter by Latest or New to see if your question already has an answer. -
Start a new topic
If you don’t see your issue, click New Topic. Use a clear title.
Good: “Can I use World Mobile in Mexico?”
Not great: “Question” -
Be friendly and helpful
Share what worked for you. When you get a useful answer, mark it as the solution so others can benefit.
What you’ll find here
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Plans and pricing
Comparing Essential, Advanced, and Global Access, adding family lines, international roaming. -
Billing and payments
How monthly charges work, payment methods, refunds. -
Coverage and roaming
USA coverage, Global Access countries, travel SIM options. -
eSIM and activation
Step-by-step setup, switching phones, troubleshooting. -
Device support
Check if your phone works, swap devices, Wi-Fi calling, hotspot limits. -
Account and security
Voicemail, caller ID, SIM swap protection, login history, privacy tools.
If your question is about AirNodes, EarthNodes, or WMTx, please use the other forum categories. This section is for phone service and account support.